Sleepy’s 60 Night Comfort Exchange Policy – Terms and Conditions:
- The Sleepy’s 60 night Comfort Exchange Guarantee is designed to provide our customers with some peace of mind when purchasing a new bed. However, the exchange is only available in circumstances where the customer is not satisfied with the ‘comfort’ or ‘feel’ of their new bed.
- The mattress must be taken for a minimum of 14
nights and a maximum of 60 nights from the date which the original bed was delivered.
- The bed must be exchanged for another bed
which is of equal or greater value to the original purchase.
- The new bed which the customer wishes to
obtain will be sold to the customer at the current Recommended Retail
Price.
- The 60 Night Comfort Exchange Guarantee does
not apply to custom made orders or sales of floor stock. Custom made orders includes all beds
within both the ‘Select’ Innerspring and latex ranges and electric beds.
- A regular delivery and pick-up fee will be
charged to customers for delivery and pick-up of 60 Night Comfort Exchange
Guarantee beds.
- A mattress protector must be used on the
mattress at all times. If the
mattress is damaged or soiled in anyway, it will be exempt from the 60
night comfort exchange guarantee.
- The Comfort Exchange is only valid at the
original store of purchase.
- The manager of the Sleepy’s store from where
the bed was purchased shall have absolute discretion as to the application
of these terms and conditions.